Last updated: November 2026
At Talk Chatly, we respect your privacy and believe you should understand how your information is handled when you use our website and services. This Privacy Policy explains what information we collect, why we collect it, how we use it, and what choices you have.
This policy applies to visitors browsing our website, businesses using our live chat software, and visitors who interact with chat widgets installed on our customers' websites.
The information we collect depends on how you interact with Talk Chatly. This may include the following:
We use the information we collect to operate Talk Chatly and provide a reliable customer communication experience. This includes:
We do not sell personal information to third parties.
Talk Chatly may use IP address information to estimate a website visitor's general location, such as their country, region, or city.
This information is obtained through a commercial IP geolocation database. Location results are approximate and should not be treated as an exact physical address.
Our services may use cookies and browser storage technologies to support essential features and improve the user experience.
The Talk Chatly chat widget stores a randomly generated visitor ID in browser local storage. This helps maintain continuity between conversations and page visits.
Our marketing website currently uses essential cookies and similar technologies needed for its basic functionality. Your browser settings allow you to manage or delete cookies, although disabling certain technologies may affect how some features work.
If we display advertisements on our website, we may work with third-party advertising providers, including Google AdSense, to show advertisements to visitors.
These advertising providers may use cookies, web beacons, IP addresses, or similar technologies to display ads, measure advertising performance, prevent repeated ads, and provide advertisements that may be relevant to visitors' interests.
Third-party vendors, including Google, may use cookies to serve advertisements based on a user's previous visits to this website or other websites.
Google's use of advertising cookies allows Google and its partners to display advertisements based on visitors' activity on this website and other websites.
Visitors can manage or opt out of personalized advertising through Google's Ads Settings: Google Ads Settings .
Visitors can also learn about additional advertising choices through: AboutAds.info .
Other third-party advertising networks may also use their own cookies or similar technologies if they provide ads on our website. Their data practices are governed by their respective privacy policies.
You can learn more about how Google uses information from websites that use its services here: How Google Uses Information from Partner Websites .
We do not sell your personal information. However, we may share limited information with service providers when necessary to operate and maintain Talk Chatly.
These service providers may include:
We may also disclose information when required by law, to respond to valid legal requests, or to protect our rights, users, and services.
We keep personal information for as long as it is needed to provide our services, maintain customer accounts, and meet legitimate business or legal requirements.
Chat history is generally retained while the associated company account remains active. Business customers can delete their chats and accounts through the available account features.
When an account is deleted, we remove its associated information within a reasonable period, except where certain records must be retained for legal, security, or administrative reasons.
Depending on your location and applicable privacy laws, you may have the right to request access to your personal information, ask us to correct inaccurate details, or request deletion of your information.
If you have a privacy-related question or want to make a request, contact us at: info@talkchatly.com .
If you are chatting with a business through its website, please contact that business directly regarding information you shared during the conversation.
We take reasonable steps to protect the information handled through our services. These measures include safeguards designed to prevent unauthorized access, misuse, alteration, or disclosure.
However, no website, online service, or method of electronic storage can be guaranteed to be completely secure.
Talk Chatly is designed for businesses and is not directed toward children under the age of 16. We do not knowingly collect personal information from children under 16 through our services.
If you believe a child has provided us with personal information, please contact us so we can review the situation and take appropriate action.
Our website or services may contain links to third-party websites. These websites operate independently and have their own privacy policies and practices.
We are not responsible for how third-party websites collect or use your information. We encourage you to review their privacy policies before sharing personal information with them.
We may update this Privacy Policy from time to time to reflect changes to our services, business practices, or applicable requirements.
Whenever we make changes, we will update the revision date displayed at the top of this page. We encourage visitors to review this page periodically.
If you have any questions about this Privacy Policy, our data practices, or your privacy rights, you can contact us using the details below:
Talk Chatly
Email:
info@talkchatly.com